- This programme creates an awareness of your own and other people’s behaviour, their strengths and their weaknesses. The content studied during the course helps individuals to create a framework for communication that helps diffuse confrontational situations and promote productive relations.
- It enables the individual to assess their personal emotional and communication patterns that contribute to a harmonious and constructive working environment.
- Change begins and ends with the individual so the focus is very much on encouraging individuals to assess and identify areas for self development.
- Who would benefit from attending this course? Anyone in the organisation who finds it difficult to voice their viewpoint, put their message across effectively and/or requires skills to build harmonious and productive relationships with others.