Contact us to enhance YOUR people skills and management competence.
In many organisations, service experience doesn’t go beyond commonplace customer service practice. TMI can help you build a world-class customer service mindset from the inside out.
Our ChallengesTMI help you to take a holistic approach to any change initiative, factoring in structures, processes and capabilities. We also focus on the critical human side of transformation – taking care of emotions, understanding attitudes and modifying behaviours.
Our ChallengesWe’ve helped over three million people around the world to enhance their performance and increase the value of their contribution to their organisation. Helping your workforce be the best that they can be is our passion and our business.
Our ChallengesFor 40+ years, TMI has been at the forefront of contemporary leadership development. We help organisations to attract the best people and inspire them to perform at their best.
Our ChallengesA poor safety culture can lead to potentially disastrous financial, legal and emotional costs. By developing a culture of Safety Excellence, you not only keep your people and your business safe, you can also make a significant impact on your business results. Adopting a behavioural based approach to Safety brings measurable improvements in engagement, retention and productivity.
In the past, organisations have competed for customers and market share. Today, and even more so in the future, organisations will also have to compete for the right talent.
We partner with organisations to develop leadership insight, competence, courage, self-esteem and emotional intelligence.
TMI work with thousands of leaders worldwide, from diverse cultural backgrounds and from organisations of all sizes and industries.
Leaders today must not only need to excel at mastering organisational complexity, but also be able to create the appropriate environment for adaptive, engaged and inspired performance at times of great change.
Great leadership does not come about on its own. Yet high performers are often given the responsibility to lead other people and then left to their own devices, without training or experience.
What’s more, managers are often so busy trying to deal with their day-to-day work challenges that they may not even notice failing to live up to their role as leaders.
A pre-requisite for achieving good results is not just professional excellence, but also people skills and management competence.
Organisations that achieve the best, lasting results tend to be those that set up clear and simple management principles at an early stage. They ensure everybody has a shared understanding of these, and stick to them in practice consistently.
Our contemporary leadership development programmes provide the hands-on knowledge, insights and techniques it takes to apply leadership approaches in practice – effectively.
They enable managers to directly implement principles and integrate new habits in their daily work, whatever their chosen field or specific function.
Contact us to enhance YOUR people skills and management competence.